Support & help
Need a hand with Church Krew? We're here to help churches and members get the most out of the app.
Contact us
Email [email protected] with your church name and what you need help with. We usually reply within one business day.
How do I get help with the app?
Email us at [email protected] and include your church name and a short description of what you were doing. We typically respond within one business day.
Where do I get the mobile app?
On iPhone or iPad, install Church Krew free from the App Store. The Google Play listing isn't live yet — on Android, open Church Krew in your browser and add it to your home screen in the meantime.
How do I sign in to the mobile app?
Open the app, find your church (search by name or enter the church code your leadership shared), then enter your email. We send a one-time sign-in code to that email — no password to remember.
How does giving work?
Choose a fund and an amount, then pay with a card or supported mobile wallet. Some churches also use NFC "tap-to-give" tags — hold your phone near the tag to start a donation. Payments are processed securely by Stripe; we never store your full card number.
How do I update my profile or notification settings?
Go to the Profile tab in the mobile app to update your name, photo, and contact info, and to adjust which notifications you receive.
How do I delete my account?
In the mobile app, go to Profile → Delete account. This erases your personal profile information and disables your login. You can also request deletion by emailing [email protected].
Where can I read your Privacy Policy and Terms?
See our Privacy Policy and Terms of Service.